RealBooks

Sales Return

In case, any customer or client returns defective, damaged, or undesirable products to the seller, the same is recorded in the sales return voucher.

How to Create Sales Return (With Automatic GST)

STEP 1: Go to Transactions⇒ Inventory⇒ Sale Cycle⇒ Sale Return

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A sales return transaction entry page will open fill in the details as per the instructions –

STEP 2: Under the general tab fill in the basic details-

1. Voucher type– Select the appropriate voucher type from the dropdown list displayed.

2. Voucher number– Based on the numbering pattern set in the voucher master, this number will be displayed.

3. GST type– This is auto-fetched based on the company’s business place & party’s state.

4. Special economic zone – If the billing party belongs to a SEZ location, then only select the tick box.

5. GST party– Enter the name of the GST party (i.e. to whom the GST input credit is to be passed on), if any.

6. Payment term– If there is a payment term agreed upon, it can be added here.
Note: It should not exceed 250 words.

7. LC number and date– Add the LC number and the voucher date, if any.

8. PO number– Enter the Billing party’s Purchase Order number, if any.

9. Reasons for issuing doc-Type in the purpose of yours for issuing the doc.

10. Reference receipt number-Type in the receipt that had to be referred to.

11. Date– Set the voucher date.

12. Tax type– This is auto-filled.

13. Business place– Usually, it is auto-selected, but in the case of multiple business places, this needs to be selected from the dropdown.

14. Broker– Search the broker ledger, if any.

15. PO date– Add the Billing party’s Purchase Order date, if any.

16. Reference receipt date-Type in the name of the receipt to be referred to

Below you will see the sales ledger and party ledger – Search the appropriate sales and party ledger and select it.

Also, you will see the shipping party and shipping address column below type in the necessary address and party name applicable.

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STEP 3: Once the Party ledger is entered, a pop-up appears stating Select a date for sale reference.

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STEP 4: Set the date correctly and CLICK on “GO”. You will be redirected to the “REFERENCE” tab.

STEP 5: Select the Sale Reference against which the Sales Return is to take place.

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STEP 6: CLICK on the “SEARCH” button available at the bottom left corner, you will be redirected to the “ITEM” tab.

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STEP 7: Select the item row which has been returned, update the quantity (in case of partial return), and CLICK on “COMPUTE”. You will be redirected to the “ACCOUNTS” tab.

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The Tax ledgers and amount come automatically, as per the Tax charged in Sales. To add any additional charges, press Enter or click on the “+” icon, a new row will get added, and to remove additional rows, click on the “x” icon.

Note: The tax in the Sales Return flows from the Sale voucher, so whatever tax has been configured in the Sales Voucher, the same shall remain applicable for the Sales Return.

STEP 8: CLICK on the “BILLS REFERENCE” tab.

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STEP 9: Select the bill reference number to knock off the dues against the invoice. CLICK on the “SUBMIT” button, the Sales Return voucher will be saved successfully.

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STEP 10: After saving the voucher, the print pop-up appears, wherein, the user can fill in the required data, and take the print-out.

How to Edit a Sale Return Entry

Users can view, edit, cancel, or delete a sale return entry from almost every report available in the system. For ex: daybook, sale register, etc.

TRANSACTION EDIT VIA DAY BOOK

Go to Reports⇒ Accounts⇒ Daily reports⇒ Day Book

Daybook report path

To edit an entry, click on the settings icon on the right-hand side of the entry & click on the Voucher Edit option, or alternatively, press Enter on the keyboard.

Do the necessary changes as required and click on the submit button.

TRANSACTION EDIT VIA SALE REGISTER

Go to Reports⇒ Inventory⇒ Sale Cycle⇒ Sale Register

To edit an entry, click on the settings icon on the right-hand side of the entry & click on the Voucher Edit option, or alternatively, press Enter on the keyboard.

Do the necessary changes as required and click on the submit button.

How to Delete or Cancel an Entry

DELETE/CANCEL– To delete/cancel an entry, open the entry in edit mode, then go to the Settings icon on the right-hand side of the page. From the dropdown menu select the cancel/delete voucher as required, enter the reason for cancellation/deletion, and then click on cancel/delete.